Deliver New value to a Connected Society2018: Deliver New value to a Connected Society
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In line with rapid and continuous social change, the issues society faces are getting more complex and more global in nature. In an attempt to resolve these issues, we need to pursue new initiatives that go beyond existing frameworks -- such as companies, industries, and countries -- and that have transcended stereotypical or preconceived ideas.
These initiatives are boosted by progress in digitalization and networking. Information technologies enable a host of expertise and knowledge to cross national boundaries and be available the world over, in an instant. In addition, use of the wide diversity of sensing data and other information leads to the generation of new ideas one after another, resulting in the creation of unprecedented services.
Hitachi has been developing its Social Innovation Business by combining the infrastructure technologies it has cultivated over many years with advanced information technologies. Through this business, Hitachi provides solutions to the issues that confront customers and regions around the world. Hitachi Consulting, seeks to solve social issues, viewing not only businesses involving infrastructures such as energy, water, and transportation, but also the mechanism of public administration and services provided by operating companies, including manufacturing, logistics, and financing services, as part of the Social Innovation Business in the broad sense of the term. We believe it requires the creation of an ecosystem of businesses, created by diverse companies combining their respective strengths. To realize social innovations, we aim to create a new business ecosystem together with customers and diverse partners.
Social issues are endless. When one issue is solved, a new issue arises. We need to deal persistently with the issues that will emerge one after another. It is important to create a virtuous cycle through Collaborative Creation with a number of diverse partners, including companies, administrative organizations, NGOs, and NPOs.
Collaborative Creation means that players collaborate with each other, combining their respective strengths beyond the boundaries of companies, industries, and countries, and sustain and develop the collaboration. This is the ideal form of business ecosystem. Hitachi Consulting will take the lead in promoting Collaborative Creation beyond boundaries and will work to embody and establish it as a consulting firm of the Hitachi Group, which has comprehensive strength based on its information technologies and proven track record in the field of social infrastructure.
Since its foundation, Hitachi Consulting has been working to solve problems with customers through consulting in a variety of industries, including manufacturing, distribution, finance, insurance, services, wholesale, public offices, transportation, electricity, gas, water, and construction. We have a significant advantage arising from our comprehensive strength, consisting of the experience and knowledge that we have achieved through support for the management reform of the Hitachi Group, Hitachi's track record in the field of social infrastructure and the comprehensive strength of our information technologies.
The key to survival in the rapidly changing environment, where the Internet of Things (IoT), which connects all things, is gaining in popularity and Artificial Intelligence (AI) is developing, is digital transformation, which moves businesses and organizations into the digital world in anticipation of megatrends around the world. Digital transformation is a field where our expertise in IT, comprehensive strength, and experience, which we have gained in the Hitachi Group, is of great benefit. Hitachi Consulting will go beyond the boundaries of companies, industries, and countries and will break the existing industrial structure and barriers between business domains to create new value and services with customers.
We do not consider consulting to be only about drawing pictures. We value persistence and execution to the end. We make effort with our customers with a strong determination to achieve success. As a consulting firm in the Hitachi Group, we have made feasible proposals and have taken them to the implementation phase with the Hitachi Group.
For more than 100 years since its foundation, Hitachi has been building infrastructure to support society and lifestyles, in the process earning widespread trust within the community. Harnessing this trust and Hitachi's network, we aim to help solve social issues and create new markets and new businesses with our customers.
We help with management reform at Hitachi and help the Hitachi Group draw up plans for new services and develop new business. In providing consultation for our customers, we can call on our unique experience on the frontlines of business that we have gained through those activities. We believe that this is one of our strengths.
A single project alone cannot solve social issues and generate new value. We need to have the ability to both get the business up and running and then to sustain the business. We will provide solutions to problems that customers and regions in the world face through our Social Innovation Business, which combines the infrastructure technologies Hitachi has cultivated over many years with advanced information technologies.